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Home arrow Troubleshooting
Knowledge Base- Troubleshooting

Please use this knowledge base for general troubleshooting of your Thermocell solar system.

This knowledge base is designed to give you up to date information about issues or problems that you are experiencing with your installation and possible causes we have found that will help remedy the Thermocell solar installation.

Please comment on each topic or leave a question for that topic as required, this will noify us automatically to respond to your requests.

If the question you are asking is not found, please leave a comment and we will add to our database list.

Knowledge base question-

  • Thermocell solar panel problems or issues  ( 1 items )

    Use this section to examine problems that exist or issues you are having with your Thermocell solar hot water collectors.These are the collectors found on the roof, they would be on-roof 'Modline' or in-roof 'Artline' type.

  • Thermocell solar pump problems  ( 2 items )
    Use this section for problems relating to the solar circulation pump for your solar system. This would be found near your hot water cylinder.
  • Thermocell controller 'grey box' problems  ( 1 items )
    Use this topic for issues relating to the Thermocell Solar controller ( Grey box) found near your hot water cylinder that has the t3 lights on it for the solar and hot water system.
  • Thermocell display readout problems  ( 2 items )
    Use this topic for issues relating to the Thermocell Solar readout found near your hot water cylinder that has the temperatures for the solar and hot water.

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